Support

Opera 3D supports the customer in solving problems that may arise from the first use of OPERA PRIMA. This is why we thought of specific offers to meet all customer’s need regarding the use of OPERA PRIMA.
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1 hour to start
One-hour support for free.
  • By phone
  • On skype
By appointment, at the 3D printer delivery.
FOR FREE
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5 hours to grow
5-hour pack to solve technical problems or printing issues.
  • By phone
  • On skype
  • By email
By appointment, ticket is processed within 2 working days.
500,00 €
Send request
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1 year support
Full coverage with unlimited support service Opera 3D.
  • By phone
  • On skype
  • By email
By appointment, ticket is processed within 1 working day.
1.450,00 €
Send request
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on demand
Should you need help, you can choose the best offer.
  • By phone
  • On skype
  • By email
By appointment, ticket is processed within 1 working day.
QUOTATION
Send request

All service support packs are from remote, and they do not include the cost of replacement of spare components. When necessary, the cost of withdrawal shall be paid by the customer.

Courses

Opera 3D supports the customer from standard to advanced training for using OPERA PRIMA. This is why we thought of specific offers to meet all customer’s needs regarding the use of OPERA PRIMA.
standard course to begin
  • 3D printing: historical hints and FDM technology
  • Printing materials
  • Presentation of Simplify3D slicer and fundamental parameters
  • Printing bed calibration with preparation procedure
  • Loading and filament expulsion
  • Printing from USB and Print list
Max number of attendees: 6 people
250,00 €
Send request
advanced course to make
  • 3D printing: historical hints and FDM technology
  • Printing materials with special attention to special materials
  • 3D models, prototypes and models on the net
  • 3D modelling: optimization and reparation
  • Simplify3D slicer installation and import of dedicated profile
  • Advanced settings of Simplify3D
  • Generation of a Gcode file
  • User interface usage with different guided procedures
  • Loading and filament expulsion
  • Printing bed calibration with preparation procedure
  • Printing from USB, NAS and Print list
Max number of attendees: 6 people
400,00 €
Send request
course on demand
  • According to your specific needs
Max number of attendees: 6 people
QUOTATION
Send request